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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by ideato

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bp-9f6e3d87-6809-46d6-b8f7-c4aa12150503 2015-05-03 8:21 PM bp-7512dbf8-e844-4019-b449-dc1d92150503 2015-05-03 12:45 PM bp-7e7f7756-9ae3-4f79-b1ff-39cf82150503 2015-05-03 7:44 AM bp-0f6ca8fd-bb29-466d-9488-f788c2150503 2015-05-03 7:36 AM bp-4c4d3d81-ab1f-4a48-b954-81d482150428 2015-04-28 7:16 PM Firefox is crashing frequently, Tyler Downer asked for the above info.

bp-9f6e3d87-6809-46d6-b8f7-c4aa12150503 2015-05-03 8:21 PM bp-7512dbf8-e844-4019-b449-dc1d92150503 2015-05-03 12:45 PM bp-7e7f7756-9ae3-4f79-b1ff-39cf82150503 2015-05-03 7:44 AM bp-0f6ca8fd-bb29-466d-9488-f788c2150503 2015-05-03 7:36 AM bp-4c4d3d81-ab1f-4a48-b954-81d482150428 2015-04-28 7:16 PM Firefox is crashing frequently, Tyler Downer asked for the above info.

Chosen solution

Hi, it is a Trusteer Rapport crash, Tyler knows the issue from 28 April, try to disable or remove Trusteer, till a fix release or a Trusteer Rapport update

https://support.mozilla.org/en-US/forums/contributors/711208?last=64995#post-64990

your previous question is here : https://support.mozilla.org/en-US/questions/1060499

maybe it is better to continue in the above link, if a moderator can move my reply to the above question, i think it is better ! :-)


thank you

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Chosen Solution

Hi, it is a Trusteer Rapport crash, Tyler knows the issue from 28 April, try to disable or remove Trusteer, till a fix release or a Trusteer Rapport update

https://support.mozilla.org/en-US/forums/contributors/711208?last=64995#post-64990

your previous question is here : https://support.mozilla.org/en-US/questions/1060499

maybe it is better to continue in the above link, if a moderator can move my reply to the above question, i think it is better ! :-)


thank you

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musicpiano said

bp-9f6e3d87-6809-46d6-b8f7-c4aa12150503 2015-05-03 8:21 PM bp-7512dbf8-e844-4019-b449-dc1d92150503 2015-05-03 12:45 PM bp-7e7f7756-9ae3-4f79-b1ff-39cf82150503 2015-05-03 7:44 AM bp-0f6ca8fd-bb29-466d-9488-f788c2150503 2015-05-03 7:36 AM bp-4c4d3d81-ab1f-4a48-b954-81d482150428 2015-04-28 7:16 PM Firefox is crashing frequently, Tyler Downer asked for the above info.
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I re-installed Firefox and restarted my computer . . . . . it seems to have corrected the problem . . . . so far. Tks for your help.

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You are welcome