Can't restore my bookmarks, hisotry, cards, why?
Today I made disc format on my PC, before that I made autosynchronization (format before everything worked fine). After format I have installed firefox and I log in with my Sync Account and nothing happened. Please FireFox Team help me with recovery all this stuff because it was really important to me!
Best wishes
Mateusz Czechowski
Chosen solution
Sorry for your loss of data. When you request a new password for Sync your data is wiped from the Sync server, and that is irreversible. That is a combination of a security precaution to protect your data should the device be lost and to allow users to a fresh start with Sync which allows them to use the same email address which is the username for Sync.
Sync wasn't intended to be used as a backup medium, it was designed wo synchronize user data across multiple Firefox installations or multiple different devices that are compatible with Sync.
Read this answer in context 👍 1All Replies (4)
Did you have any problem logging into Sync services, like needing to request a new password for your account?
Yes I had.
Chosen Solution
Sorry for your loss of data. When you request a new password for Sync your data is wiped from the Sync server, and that is irreversible. That is a combination of a security precaution to protect your data should the device be lost and to allow users to a fresh start with Sync which allows them to use the same email address which is the username for Sync.
Sync wasn't intended to be used as a backup medium, it was designed wo synchronize user data across multiple Firefox installations or multiple different devices that are compatible with Sync.
Thanks for your help. Its really bad that I can't restore my stuff, but anyway :) Have a nice day!