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Shockwave Flash 17 and 16

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  • Last reply by filber

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When I set Shockwave Flash 17 "ask to activate", it automatically does the same for Shockwave Flash 16. When I put 16 at "never", it changes 17 to "never" too. I can't see a way to remove Shockwave Flash 16. I'm running this on Firefox 37.0.1, on Windows XP. On a different computer with Windows 8, same version of Firefox, only Shockwave Flash 17 is showing in my plug-ins, presumably 16 went away when I upgraded to 17.

When I set Shockwave Flash 17 "ask to activate", it automatically does the same for Shockwave Flash 16. When I put 16 at "never", it changes 17 to "never" too. I can't see a way to remove Shockwave Flash 16. I'm running this on Firefox 37.0.1, on Windows XP. On a different computer with Windows 8, same version of Firefox, only Shockwave Flash 17 is showing in my plug-ins, presumably 16 went away when I upgraded to 17.
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Sometimes Adobe's updater is not able to remove the old version when installing the new one. Although the cleanest approach is to remove ALL Flash from the system using Adobe's uninstaller, because this also cleans stray Registry entries, you could delete the old plugin file manually as a quick fix if you like.

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Chosen Solution

Sometimes Adobe's updater is not able to remove the old version when installing the new one. Although the cleanest approach is to remove ALL Flash from the system using Adobe's uninstaller, because this also cleans stray Registry entries, you could delete the old plugin file manually as a quick fix if you like.

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Brilliant, thank you! That did the trick (I deleted the Shockwave Flash 16 DLL file).