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some emails being sent to me are not arriving

  • 1 reply
  • 4 have this problem
  • 7 views
  • Last reply by Gnospen

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checked on the phone with the senders who confirm that the emails have definitely been sent but do not arrive - any ideas?

checked on the phone with the senders who confirm that the emails have definitely been sent but do not arrive - any ideas?

Chosen solution

Check in junk/spam folder. Check with web-mail if they arrived at your mail-server. Check with the sender that they haven't got a "fail to deliver"-return.

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Chosen Solution

Check in junk/spam folder. Check with web-mail if they arrived at your mail-server. Check with the sender that they haven't got a "fail to deliver"-return.