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FIrefox won't update after downloading update

  • 1 reply
  • 18 have this problem
  • 27 views
  • Last reply by ideato

lastdollar
lastdollar
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FIrefox sends an update message to 38.something. I have downloaded and restarted a dozen times, but I am still on 37.0.1. I even rebooted the computer. Why won't the updates update?

FIrefox sends an update message to 38.something. I have downloaded and restarted a dozen times, but I am still on 37.0.1. I even rebooted the computer. Why won't the updates update?

Chosen solution

Hello lastdollar, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package - all languages)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you

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All Replies (1)

ideato
ideato
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Chosen Solution

Hello lastdollar, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package - all languages)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you