Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

periodic slowness of loading websites.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

more options

The slowness of loading website is hit and miss I have checked my internet speed during these periods of slowness but it has tested as normal.

Any suggestions?

Application Basics


Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


Report ID: bp-a98f21ee-5309-46ec-a7db-620ae2150610 Submitted: 4 minutes ago

All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.9.1-signed Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Classic Theme Restorer Version: 1.3.3 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: NoSquint Version: 2.1.9.1-signed Enabled: true ID: nosquint@urandom.ca

Graphics


Adapter Description: NVIDIA GeForce GTX 670 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x1189 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 1-9-2015 Driver Version: 9.18.13.4725 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 28401462 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 670 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage: https://www.google.ca/?gws_rd=ssl browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 browser.tabs.warnOnClose: false browser.zoom.siteSpecific: false dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1433263755 media.gmp-eme-adobe.version: 10 media.gmp-gmpopenh264.lastUpdate: 1432942661 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1433904363 mousewheel.withcontrolkey.action: 3 network.cookie.prefsMigrated: true network.http.keep-alive.timeout: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1433904661 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.npdeployjava: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1433144908

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features


The slowness of loading website is hit and miss I have checked my internet speed during these periods of slowness but it has tested as normal. Any suggestions? ************************** Application Basics ------------------ Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-a98f21ee-5309-46ec-a7db-620ae2150610 Submitted: 4 minutes ago All Crash Reports Extensions ---------- Name: Adblock Plus Version: 2.6.9.1-signed Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Classic Theme Restorer Version: 1.3.3 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev Name: NoSquint Version: 2.1.9.1-signed Enabled: true ID: nosquint@urandom.ca Graphics -------- Adapter Description: NVIDIA GeForce GTX 670 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x1189 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 1-9-2015 Driver Version: 9.18.13.4725 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 28401462 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 670 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage: https://www.google.ca/?gws_rd=ssl browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 browser.tabs.warnOnClose: false browser.zoom.siteSpecific: false dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1433263755 media.gmp-eme-adobe.version: 10 media.gmp-gmpopenh264.lastUpdate: 1432942661 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1433904363 mousewheel.withcontrolkey.action: 3 network.cookie.prefsMigrated: true network.http.keep-alive.timeout: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1433904661 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 0 plugin.state.npdeployjava: 0 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1433144908 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1 Experimental Features ---------------------

All Replies (1)

more options

Also the crash you are seeing is due to a Flash issue: Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: