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unable to sync windows 8 get unknow account

  • 3 replies
  • 6 have this problem
  • 3 views
  • Last reply by woody63

woody63
woody63
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android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

All Replies (3)

guigs
guigs
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HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server:

If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.

woody63
woody63 Question owner
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guigs2 said

HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server: If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.
woody63
woody63 Question owner
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This link dose not help i is to the page to setup a new account. the link to sign in just goes back to the same screen that dose not work