Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites don't load (white screen)

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by guigs

more options

Firefox won't load certain websites and only displays a white screen instead. With FF 38 it was only a single website, which I can access again since the update to FF39 but now even the website of my bank is affected, which is really annoying! I already cleared the cache/cookies, restarted FF and my PC a bunch of times and tried loading the homepages in safe and private mode but it always only loads a white page. Using a different browser (IE 11, Chrome 43), the websites load just fine.

One of them is: http://www.nichtlustig.de/

My specs: Windows 7, 64 bit FF 39 Addons: WoT, AdBlock Plus, NoScript Both AdBlock and NoScript are disabled for the websites, so they aren't causing the problem.

Firefox won't load certain websites and only displays a white screen instead. With FF 38 it was only a single website, which I can access again since the update to FF39 but now even the website of my bank is affected, which is really annoying! I already cleared the cache/cookies, restarted FF and my PC a bunch of times and tried loading the homepages in safe and private mode but it always only loads a white page. Using a different browser (IE 11, Chrome 43), the websites load just fine. One of them is: http://www.nichtlustig.de/ My specs: Windows 7, 64 bit FF 39 Addons: WoT, AdBlock Plus, NoScript Both AdBlock and NoScript are disabled for the websites, so they aren't causing the problem.

All Replies (1)

more options

Strange. Try this first: Open up a new window and enter about:permissions in the url bar. Look for the website in the list on the left of the page. Select it and click on "Forget this site"-> it will remove all data stored on this account.

Second, see if its the profile and start Firefox with the profile manager. Does it still happen: Profile Manager - Create, remove or switch Firefox profiles