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No longer able to download pdf. I get an empty new tab.

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  • 1 has this problem
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  • Last reply by guigs

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OSx 10.10.3, FF 39. The problem started when I updated to FF 39. Preferences are set to preview PDF in FF. Also tried preferences set to Adobe Reader. Still get a new empty tab.

OSx 10.10.3, FF 39. The problem started when I updated to FF 39. Preferences are set to preview PDF in FF. Also tried preferences set to Adobe Reader. Still get a new empty tab.

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