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When I click on a link in an email, FireFox does not open the link - nothing happens.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

Everett Thomas
Everett Thomas
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When I get emails that contain links to web pages, I click on the link and nothing happens. I use OUTLOOK 2007 on Vista (32). This just started after I updated my FireFox.

When I get emails that contain links to web pages, I click on the link and nothing happens. I use OUTLOOK 2007 on Vista (32). This just started after I updated my FireFox.

All Replies (2)

Banban
Banban
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If you copy and paste the web link directly into Firefox, does it work?

It is unlikely, but maybe http and https protocols are not linked to a program. To check that, open the Windows Control Panel, click on Default Programs then Associate a file type or protocol with a program. Scroll till Protocol section and find HTTP and HTTPS. The default program for these protocols is in the 3rd column. If it is not Firefox, select each line and click on Change program... to choose Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that Firefox is set correctly as the default browser.

Modified by cor-el