Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sign-In vs Register

  • 1 reply
  • 4 have this problem
  • 19 views
  • Last reply by cor-el

bromass
bromass
more options

On this support page, you have 'sign in' but you don't allow people to register in a simple way.

For most, if not all except Mozilla, after selecting sign in, one is given the opportunity to register if one is not yet registered.

Why can't Mozilla have this option?

I wanted to say thanks for answering an issue I had with the browser but I wasn't registered so I could not. So I had to go through this long process of trying to register in order to say thanks

On this support page, you have 'sign in' but you don't allow people to register in a simple way. For most, if not all except Mozilla, after selecting sign in, one is given the opportunity to register if one is not yet registered. Why can't Mozilla have this option? I wanted to say thanks for answering an issue I had with the browser but I wasn't registered so I could not. So I had to go through this long process of trying to register in order to say thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Registering otherwise than via creating a new question is a bit hidden, but is possible.

You can click the "Volunteer for Mozilla Support" button on the https://support.mozilla.org page to go to the https://support.mozilla.org/get-involved page.