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Firefox will not download on Windows 10

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

HappyMom2
HappyMom2
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I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time.

Any advice?

Thanks.

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time. Any advice? Thanks.

All Replies (2)

FredMcD
FredMcD
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Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.