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Can't play bbc news videos on Firefox, youtube etc works ok

tonycu
tonycu
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Hello

Since installing Windows 10 the bbc videos wont play in Firefox or Chrome but are ok in Internet Explorer, would be grateful if anyone can help

Hello Since installing Windows 10 the bbc videos wont play in Firefox or Chrome but are ok in Internet Explorer, would be grateful if anyone can help

All Replies (6)

Banban
Banban
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Which version of Adobe Flash Player are you using?

To check:

  1. Click on the menu button in the top right-hand corner
  2. Select Add-ons
  3. In the Plugins panel, find Shockwave Flash
  4. Click on More to get the full version number (something like 18.0.0.232)

Consult this article to know how to disable hardware acceleration in Flash: Disable hardware acceleration in Flash

tonycu
tonycu Question owner
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Hi its 18.0.0.232

SHOBLE THOMAS
SHOBLE THOMAS
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Try to install adobe flash player add on

SHOBLE THOMAS
SHOBLE THOMAS
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Sorry install YouTube flash player addon

tonycu
tonycu Question owner
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You tube flash playeralready installed

SHOBLE THOMAS
SHOBLE THOMAS
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https://www.adobe.com/products/flashplayer