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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

daegona
daegona
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Ive tried all troubleshooting steps that Firefox provides and I'm still getting this crash. Its Kaseya Live Connect that is crashing.

Ive tried all troubleshooting steps that Firefox provides and I'm still getting this crash. Its Kaseya Live Connect that is crashing.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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The current Firefox 41 version is 41.0b9, so you are a few versions behind (Beta updates twice a week). Try to update to the latest version.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: