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Filtered messages disappear

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

Kryspen
Kryspen
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I have several filters set up to work on my inbox. Most do, but recently one has been giving trouble. Importantly, these are messages from my wife that are affected. The filter appears to work, the filter log says it's processed the message, it disappears from the inbox but never appears in the folder it's been filtered too. What's happening?

I have several filters set up to work on my inbox. Most do, but recently one has been giving trouble. Importantly, these are messages from my wife that are affected. The filter appears to work, the filter log says it's processed the message, it disappears from the inbox but never appears in the folder it's been filtered too. What's happening?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Hello,

In order to better assist you with your issue please provide us with a screenshot of the filter. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!