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Video embedded on website won't play

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Clare2904

Clare2904
Clare2904
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Hi there everyone.

http://www.cineplex.com/Movie/coriolanus-national-theatre-live-encore

If you look at this Cineplex page there is a Trailer for the performance. I cannot view the trailer when I open in FF but it works if I use IE. Any ideas how I can get this to play? It is not just this one particular page, it is all the trailers on this website.

Thanks in advance.

Clare

Hi there everyone. http://www.cineplex.com/Movie/coriolanus-national-theatre-live-encore If you look at this Cineplex page there is a Trailer for the performance. I cannot view the trailer when I open in FF but it works if I use IE. Any ideas how I can get this to play? It is not just this one particular page, it is all the trailers on this website. Thanks in advance. Clare

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I compared Firefox 42 with Google Chrome. In Chrome I get an ad and then the trailer. In Firefox, I do not get either the ad or the trailer; the list of files retrieved stops just before Chrome retrieves AdvertisingModule.swf. But I don't see any explanation for the difference (e.g., no error messages in the console seem to explain it).

Clare2904
Clare2904 Question owner
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I do have ad block plus on my computer. Disabling it altered nothing :(

Modified by Clare2904