Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AddThis buttons are not showing up in Firefox.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

The same AddThis buttons do show up in other browsers.

The same AddThis buttons do show up in other browsers.

All Replies (2)

more options

Are there particular sites where you have this problem, or any site using AddThis buttons?

I don't know whether you use any anti-tracking features or add-ons, but those might affect the buttons. Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? More info: Diagnose Firefox issues using Troubleshoot Mode.

more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB