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How do I get into a game log?

  • 2 replies
  • 8 have this problem
  • 5 views
  • Last reply by DAKnotts

DAKnotts
DAKnotts
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Having problem with game stopping on 1 island of a game, rest of the game is fine. No other problems with this elsewhere. Game support requesting a screenshot of game log. they gave instructions for Google Chrome, but it doesn't work in Mozilla. Please can anyone help?

Having problem with game stopping on 1 island of a game, rest of the game is fine. No other problems with this elsewhere. Game support requesting a screenshot of game log. they gave instructions for Google Chrome, but it doesn't work in Mozilla. Please can anyone help?

Chosen solution

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Talk to support again for the correct instructions.

Read this answer in context 👍 4

All Replies (2)

FredMcD
FredMcD
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Chosen Solution

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Talk to support again for the correct instructions.

DAKnotts
DAKnotts Question owner
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I updated the Flash plugin but the problem continues. The game support asked for game logs screenshots. how do I do that in Mozilla? They only gave instructions for Google Chrome.