Since installed Office 365 Home when click on link in email doesnt connect with Firefox.
For example received email from HP with offers for the holidays. When I click on th3e link to take me to their website, nothing happens.
All Replies (2)
Separate Issue; Your System Details shows;
Installed Plug-ins
Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape 10.1.16
Shockwave Flash 19.0 r0
Shockwave Flash 14.0 r0
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 19.0.0.245
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,”
and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).
Adobe still offers Flash 18.0.0.255 as its extended support release further down
Adobe PDF Plug-In For Firefox and Netscape:
Adobe Reader Version 2015.009.20069
Note: McAfee Security is offered in the download.
Make sure that the computer has a default web browser selected. Also, open the options for Office and check it's settings.