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crashes on facebook,even after a complete fresh install

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I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

All Replies (7)

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¡Hola Ben!

Please follow https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

Post the link to the resulting new questions here for follow up.

¡Gracias!

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I've been through that numerous times.

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Oh,and no crash reports available.

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Opps duplicate

Modified by ben2go

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Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

Modified by alex_mayorga

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alex_mayorga said

Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

I tried that.No good.Now when scrolling through pages,it suddenly goes black,without warning.I have to start task manager,and force Firefox to shut down.I had to do this before a few times,with the original problem.

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