We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Address book won't migrate to new computer

  • 5 replies
  • 3 have this problem
  • 13 views
  • Last reply by christ1

Joan Merriam
Joan Merriam
more options

Operating with Windows 10; have new computer and was able to successfully export all my old emails to it, but for some reason my address books aren't showing up. Double-checked my Profile, and it's showing all my .mab files...but when I click on "Address book" in T'bird, there's nothing there. Have tried re-exporting/importing Profile, but same problem occurs. Thoughts???

Operating with Windows 10; have new computer and was able to successfully export all my old emails to it, but for some reason my address books aren't showing up. Double-checked my Profile, and it's showing all my .mab files...but when I click on "Address book" in T'bird, there's nothing there. Have tried re-exporting/importing Profile, but same problem occurs. Thoughts???

Chosen solution

Never mind...solved it myself! Thanks anyway.... (and BTW, I didn't "just carry over my mail"...I actually copied my entire profile...have done it before, so I'm not a newbie...there was simply a glitch in the newcomputer that I solved.)

Read this answer in context 👍 0

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options
was able to successfully export all my old emails to it, but for some reason my address books aren't showing up.

Can you explain how you expect your address book magically showing up on the new computer when you just carried over your mail?

Have tried re-exporting/importing Profile

What exactly did you do? You do not need to export and import anything, you can simply copy over the existing profile.

Joan Merriam
Joan Merriam Question owner
more options

Chosen Solution

Never mind...solved it myself! Thanks anyway.... (and BTW, I didn't "just carry over my mail"...I actually copied my entire profile...have done it before, so I'm not a newbie...there was simply a glitch in the newcomputer that I solved.)

christ1
christ1
  • Top 25 Contributor
more options
have done it before, so I'm not a newbie...

Good, but why didn't you explain that clearly in the first place?

Auntiee
Auntiee
more options

I lost my address book with new computer. How do I retrieve it?

christ1
christ1
  • Top 25 Contributor
more options

Auntiee,

please start a new thread for your problem. Provide as many details as possible.