why does my phone say I have a virus
My phone says I have a virus and get pop ups all the time how do I deal with those? I don't trust them and I don't want to listen to them what should I do
All Replies (1)
I understand that there is a site or a webpage that pops up each time that says that you you have a virus. First I would reinstall Firefox for Android or delete the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies, do the following:
- Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
- Tap Settings.
- After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
- You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
- Cookies & active logins
- Cache
- After those have been selected, tap the Clear data button to actually clear the cache and cookies.
Second, if there was indeed a virus, Anroid is pretty stable, but you can find a security app in the Google playstore as well. The choice of scanner is a matter of opinion so I will leave the choosing up to you.
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