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How do I add a new folder to which I can save messages?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Zenos

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I have tried to add a new named folder by following the instruction regarding "managing my filters" but I keep getting a message to identify a target folder. It is a target folder that I want to create and add to by folder list. Don Hobson, dhobson@neo.rr.com

I have tried to add a new named folder by following the instruction regarding "managing my filters" but I keep getting a message to identify a target folder. It is a target folder that I want to create and add to by folder list. Don Hobson, dhobson@neo.rr.com

Chosen solution

You need to create a folder before naming it in a filter.

Select the folder in which you want the new folder, right-click it, select New Folder or New Subfolder, as appropriate.

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Chosen Solution

You need to create a folder before naming it in a filter.

Select the folder in which you want the new folder, right-click it, select New Folder or New Subfolder, as appropriate.