Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Choppy video in Firefox after upgrading to Windows 10

  • 6 replies
  • 7 have this problem
  • 18 views
  • Last reply by mvonhippel

more options

Ever since I upgraded to Windows 10, I've been experiencing choppy video in Firefox. In particular, Youtube videos are frequently choppy when viewed fullscreen (but not otherwise, oddly enough), and Netflix is consistently choppy either way. Both seem to be fine in other browsers: Netflix, for example, is perfectly smooth in both Edge and Chrome.

Ever since I upgraded to Windows 10, I've been experiencing choppy video in Firefox. In particular, Youtube videos are frequently choppy when viewed fullscreen (but not otherwise, oddly enough), and Netflix is consistently choppy either way. Both seem to be fine in other browsers: Netflix, for example, is perfectly smooth in both Edge and Chrome.

All Replies (6)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

It doesn't appear to be a Flash issue, my browser uses HTML5 for YouTube videos. None of the suggestions at that Mozilla link (updating drivers, disabling hardward acceleration, disabling WebGL) made any noticeable difference.

more options

Modified by FredMcD

more options

I think you forgot to post the links.

(Unless you meant the links in your post, which, as I just mentioned, didn't help.)

Edit: Nevermind, didn't see the edit.

Modified by mvonhippel

more options

My bad.

more options

After going through those links, changing YouTube from HTML5 to Flash fixed the issue there. I couldn't find anything that helps with the Netflix issue though.