Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unwanted window appearing on top of other windows

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

author1892
author1892
more options

The attachment shows a window on the right that's appeared the last couple of days. It's covering up gmail now. With the arrow cursor on the left it can be moved from the left hand edge to the right or left leaving @ 1/6th to 1/3rd showing on the gmail screen.

How do I get rid of this screen and back to normal.

Firefox 43.0.4 Macbook OS X 10.8.5

The attachment shows a window on the right that's appeared the last couple of days. It's covering up gmail now. With the arrow cursor on the left it can be moved from the left hand edge to the right or left leaving @ 1/6th to 1/3rd showing on the gmail screen. How do I get rid of this screen and back to normal. Firefox 43.0.4 Macbook OS X 10.8.5
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?