Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes often

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by user633449

more options

Did a "REFRESH" of Firefox... Restored Windows 7 Pro to 3 weeks prior to crashes starting... Made sure using hardware accelerator was turned OFF.... Tried other troubleshooting suggestions.... Shockwave deactivated.... Latest crashes reported are: bp-133587ff-abce-4d8a-843b-472d02160409 4/9/2016 2:04 PM bp-1af81f65-4a6b-4dcb-946f-ca5702160409 4/9/2016 1:49 PM bp-4a8da0d9-0828-41c0-860f-4cbfe2160409 4/9/2016 12:34 PM bp-8ada86b9-0c9a-457a-9ccb-d1a582160409 4/9/2016 12:33 PM bp-c12887ea-c7d1-4406-8ee4-223372160409 4/9/2016 12:07 PM bp-2db87407-8771-413f-b154-953152160409 4/9/2016 10:59 AM

Driving me crazy.... please help....

   Thanx,
   Wendall Willey
   email= (Removed by Mod)
Did a "REFRESH" of Firefox... Restored Windows 7 Pro to 3 weeks prior to crashes starting... Made sure using hardware accelerator was turned OFF.... Tried other troubleshooting suggestions.... Shockwave deactivated.... Latest crashes reported are: bp-133587ff-abce-4d8a-843b-472d02160409 4/9/2016 2:04 PM bp-1af81f65-4a6b-4dcb-946f-ca5702160409 4/9/2016 1:49 PM bp-4a8da0d9-0828-41c0-860f-4cbfe2160409 4/9/2016 12:34 PM bp-8ada86b9-0c9a-457a-9ccb-d1a582160409 4/9/2016 12:33 PM bp-c12887ea-c7d1-4406-8ee4-223372160409 4/9/2016 12:07 PM bp-2db87407-8771-413f-b154-953152160409 4/9/2016 10:59 AM Driving me crazy.... please help.... Thanx, Wendall Willey email= (Removed by Mod)

Modified by user633449

All Replies (1)

more options

This crash is caused by your graphics driver, which is pretty out of date. I'd suggest installing the new version found at http://www.nvidia.com/download/driverResults.aspx/100862/en-us

I'd also consider an update to windows 10, which is free if you have windows 7 and will keep your computer secure and more performant for longer.