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Since the last update (now 45.0) I have trouble closing tabs, except in Safe Mode? CAUSE: unknown, went away on its own (no likely addons)

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Argusstuft

Argusstuft
Argusstuft
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Application Basics 

   Name: Thunderbird
   Version: 45.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20160407161913
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.aussiebroadband.com.au:995, SSL, passwordCleartext
     OUTGOING: , mail.aussiebroadband.com.au:587, alwaysSTARTTLS, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   Lightning, 4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.use_system_colors: true
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 45.0
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.glcontext.appVersion: 45.0
     gfx.crash-guard.glcontext.deviceID: 0x0fc6
     gfx.crash-guard.glcontext.driverVersion: 10.18.13.6143
     gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
     gfx.crash-guard.status.glcontext: 2
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 0c60d55a-1b35-4c7d-94b7-aac3db79a50
     network.cookie.cookieBehavior: 3
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1461204804
     places.history.enabled: false
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     privacy.donottrackheader.enabled: true

 Graphics

     Adapter Description: NVIDIA GeForce GTX 650
     Vendor ID: 0x10de
     Device ID: 0x0fc6
     Adapter RAM: 1024
     Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
     Driver Version: 10.18.13.6143
     Driver Date: 12-16-2015
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.10586.0)
     ClearType Parameters: Gamma: 1800 Pixel Structure: R
     WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 650 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.21.1 Basic ECC
     3.21.1 Basic ECC

     NSS Util
     3.21.1
     3.21.1

     NSS SSL
     3.21.1 Basic ECC
     3.21.1 Basic ECC

     NSS S/MIME
     3.21.1 Basic ECC
     3.21.1 Basic ECC
Application Basics Name: Thunderbird Version: 45.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20160407161913 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.aussiebroadband.com.au:995, SSL, passwordCleartext OUTGOING: , mail.aussiebroadband.com.au:587, alwaysSTARTTLS, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports Extensions Lightning, 4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.use_system_colors: true dom.apps.reset-permissions: true extensions.lastAppVersion: 45.0 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.glcontext.appVersion: 45.0 gfx.crash-guard.glcontext.deviceID: 0x0fc6 gfx.crash-guard.glcontext.driverVersion: 10.18.13.6143 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 0c60d55a-1b35-4c7d-94b7-aac3db79a50 network.cookie.cookieBehavior: 3 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1461204804 places.history.enabled: false places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true privacy.donottrackheader.enabled: true Graphics Adapter Description: NVIDIA GeForce GTX 650 Vendor ID: 0x10de Device ID: 0x0fc6 Adapter RAM: 1024 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Driver Version: 10.18.13.6143 Driver Date: 12-16-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10586.0) ClearType Parameters: Gamma: 1800 Pixel Structure: R WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 650 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9) GPU Accelerated Windows: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.21.1 Basic ECC 3.21.1 Basic ECC NSS Util 3.21.1 3.21.1 NSS SSL 3.21.1 Basic ECC 3.21.1 Basic ECC NSS S/MIME 3.21.1 Basic ECC 3.21.1 Basic ECC

Modified by Wayne Mery

Chosen solution

While I haven't tried to disable Lightning (not even sure right now if it is enabled?) I can report that the problem has disappeared as mystically as it appeared. Everything now seems to be normal and I have no reason to know why? Thanks to all respondents and I will call the problem solved.

Cheers Argusstuft.

Read this answer in context 👍 0

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options
I have trouble closing tabs

Please explain in more detail

  • what you're doing
  • what happens
  • what you expect to happen
Argusstuft
Argusstuft Question owner
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What I was doing was clicking on the close button in the top right hand corner of the tab What happened was nothing What I expected to happen was the tab closing. When I tried Thunderbird in Safe Mode everything worked as it should.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you disable Lightning does functionality return to normal?

Argusstuft
Argusstuft Question owner
more options

Chosen Solution

While I haven't tried to disable Lightning (not even sure right now if it is enabled?) I can report that the problem has disappeared as mystically as it appeared. Everything now seems to be normal and I have no reason to know why? Thanks to all respondents and I will call the problem solved.

Cheers Argusstuft.