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Firefox locks up and crashes on Breibart websites ok on other brousers

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  • 1 has this problem
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  • Last reply by FredMcD

okeldon
okeldon
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I get slowed response with script error messages and lockup after many attempts I t give me Firefox has crashed and needs to shutdown. Any other browser that I use everything is normal. The two websites it happens on are Breitbart.com and Breitbart/big government. I have used Firefox for years and love it and added features. Thank you, Eldon

I get slowed response with script error messages and lockup after many attempts I t give me Firefox has crashed and needs to shutdown. Any other browser that I use everything is normal. The two websites it happens on are Breitbart.com and Breitbart/big government. I have used Firefox for years and love it and added features. Thank you, Eldon

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.