We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account heading? "Local Folders" is missing or deleted. Repair how??

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

DonMiller16
DonMiller16
more options

Multiple accounts, imap, one account missing "Local folders" heading" so nothing can be stored locally. How can I add the missing service "Local Folders" to that profile? ( About five hours so far of amateur effort,,, :( )

Multiple accounts, imap, one account missing "Local folders" heading" so nothing can be stored locally. How can I add the missing service "Local Folders" to that profile? ( About five hours so far of amateur effort,,, :( )

All Replies (1)

Zenos
Zenos
more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post.

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help);
  • Choose Troubleshooting Information;
  • Clear the check box "Include account names";
  • Use the button "Copy to clipboard" to select and copy all;
  • Paste this in your post.

Please post back with this information and any other questions you might have.

Modified by Zenos