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links from getresponse.com won't open in my firefox browser, how can I fix this?

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  • 1 has this problem
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  • Last reply by FredMcD

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Whenever I try to open links from getresponse.com I get a bad link error announcement.

Many marketers I work with use getresponse.com as their autoresponder and I wish to be able to open those links. They open in my chrome browser, why not in FF ?

How can I fix this?

Whenever I try to open links from getresponse.com I get a bad link error announcement. Many marketers I work with use getresponse.com as their autoresponder and I wish to be able to open those links. They open in my chrome browser, why not in FF ? How can I fix this?

All Replies (1)

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The links on the main page work okay for me.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.


Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.