Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need access to separate fields for contact information.

MJHH
MJHH
more options

When entering information for contacts or editing an existing contact, I need access to first name field, last name field, etc. Is there some way to do this?

When entering information for contacts or editing an existing contact, I need access to first name field, last name field, etc. Is there some way to do this?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

How is that related to the Firefox web browser?

Or, is that related to the Thunderbird email client?

MJHH
MJHH Question owner
more options

I'm not sure how it is related to Firefox web browser. When I use Chrome for my contacts, I have access to all fields. When I use Firefox, I do not. It may be a Google problem.

the-edmeister
the-edmeister
  • Moderator
more options

Are you using Gmail? And that is where you are having that problem?

Try clearing the cache and cookies for Gmail.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!