Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Retrieving restoring Thunderbird profiles from HDD of dead computer. HELP

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Zenos

geoazar
geoazar
more options

I have no backups of my profiles and my old windows 10 PC died. Its hard drive is mounted as an external Hard drive now and normally has all the info I need in it to restore the same profiles on the new windows 10 PC. Is there an automatic or step by step way to retrieve the data? PS: I tried running thunderbird from the external drive and it ran as if it was a new install so I had no possibility of locating the old profiles. Thanx for any help. G.

I have no backups of my profiles and my old windows 10 PC died. Its hard drive is mounted as an external Hard drive now and normally has all the info I need in it to restore the same profiles on the new windows 10 PC. Is there an automatic or step by step way to retrieve the data? PS: I tried running thunderbird from the external drive and it ran as if it was a new install so I had no possibility of locating the old profiles. Thanx for any help. G.

All Replies (1)

Zenos
Zenos
more options

https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-to-a-different-location