Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am repeatedly getting message:

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by christ1

more options

The message could not be sent because the connection to Outgoing server (SMTP) mail.btconnect.com was lost in the middle of the transaction.

The message could not be sent because the connection to Outgoing server (SMTP) mail.btconnect.com was lost in the middle of the transaction.

Chosen solution

Another poster using BT mentioned they're having server problems. https://support.mozilla.org/en-US/questions/1128806#answer-892213 Check with BT.

Read this answer in context 👍 0

All Replies (3)

more options

You posted in the Firefox support fora queue. Firefox doesn't do SMTP email commections, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

more options

Yes sorry for posting in wrong place, please move to Thunderbird support.

more options

Chosen Solution

Another poster using BT mentioned they're having server problems. https://support.mozilla.org/en-US/questions/1128806#answer-892213 Check with BT.