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When trying to use the recommended installer, I get as far as the small window that says "extracting," but once that's done nothing happens...

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  • Last reply by cor-el

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So I downloaded the full firefox installer here: https://www.mozilla.org/en-US/firefox/all/, which seems to be the most common solution for people having trouble installing the program through the "stub" installer, but that still hasn't done it for me. When I run the installer I get a little window that says "extracting" with a loading bar below it. It completes the extracting process, but then nothing happens. The window disappears and nothing else pops up to continue with the installation... please help!

So I downloaded the full firefox installer here: https://www.mozilla.org/en-US/firefox/all/, which seems to be the most common solution for people having trouble installing the program through the "stub" installer, but that still hasn't done it for me. When I run the installer I get a little window that says "extracting" with a loading bar below it. It completes the extracting process, but then nothing happens. The window disappears and nothing else pops up to continue with the installation... please help!

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You can find the full version of the current Firefox release (47.0.1) in all languages and all operating systems here: