Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox playback of Mp3 on Wix.com very choppy but works in Chrome

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Oxylatium

more options

I created a music site on Wix.Com. the mp3's played fine until a couple days ago. Now playback is very choppy on all mp3's. I tried listening in Chrome and everything plays smooth. I tried refreshing Firefox. I cleared all cache. Restarted browser and computer, nothing works. I contacted Wix Support, they could not recreate the issue.

Can you help?

I created a music site on Wix.Com. the mp3's played fine until a couple days ago. Now playback is very choppy on all mp3's. I tried listening in Chrome and everything plays smooth. I tried refreshing Firefox. I cleared all cache. Restarted browser and computer, nothing works. I contacted Wix Support, they could not recreate the issue. Can you help?

All Replies (3)

more options

Any link to MP3 files?

more options

the site the mp3's are located on is: as5609.wix.com/jumpcity . from there you need to go to the Music tab... all mp3's are there... all choppy on my Firefox.. but they play clean and smooth in chrome... I do not like to use chrome so I am truly hoping you all can help me fix this.

more options

I tested 3 or 4 tracks and the playback is fine with FF48 on my Win 7 x64.

Could you make a test with a clean profile, please. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles