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saved logins were cleared completetly when my laptop restared automatically when working in firefox

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  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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today early morning i started my laptop and opened the firefox and logined to website http://www.bazaartrend.com/nsecharts/login.php and opened java charting module in that website . suddenly laptop restarted itslef and after such restart when i open firefox it will ask if i want to restore firefox tabs but this time it did not ask and i opened the firefox again and opened the same website . this time login username and password of that website are not feeded by firefox . this website username and password were save by me previously and everytime used that website firefox will automatically fill the username password for me . this time it did not happen and i checked the saved logins in SECURITY it shows nothing stored in it . all my saved usernames and passwords are cleared in it . it shows empty . i checked history and bookmarkes and they are intact . only saved logins are empty . couldyou please check why this happened . there is no big problem for me with this . i can restore it back those saved logins my self .

today early morning i started my laptop and opened the firefox and logined to website http://www.bazaartrend.com/nsecharts/login.php and opened java charting module in that website . suddenly laptop restarted itslef and after such restart when i open firefox it will ask if i want to restore firefox tabs but this time it did not ask and i opened the firefox again and opened the same website . this time login username and password of that website are not feeded by firefox . this website username and password were save by me previously and everytime used that website firefox will automatically fill the username password for me . this time it did not happen and i checked the saved logins in SECURITY it shows nothing stored in it . all my saved usernames and passwords are cleared in it . it shows empty . i checked history and bookmarkes and they are intact . only saved logins are empty . couldyou please check why this happened . there is no big problem for me with this . i can restore it back those saved logins my self .

All Replies (1)

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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?