Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

filelink w/ box still attachs large file

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by earmsby

earmsby
earmsby
more options

I'm setting up FileLink on Thunderbird for a client and am finding that even though the file is uploaded successfully to box.com and the link is created in the email, the outgoing email still has the large attachment attached and does not go through. Attempting to delete the attachment and send with the link in the email does not allow the recipient to download the file.

Has anyone had this problem?

I'm setting up FileLink on Thunderbird for a client and am finding that even though the file is uploaded successfully to box.com and the link is created in the email, the outgoing email still has the large attachment attached and does not go through. Attempting to delete the attachment and send with the link in the email does not allow the recipient to download the file. Has anyone had this problem?

All Replies (1)

earmsby
earmsby Question owner
more options

BTW, it did the same thing when I installed and attempted to use DropBox addin. It doesn't do that on my own installation of Thunderbird (same version, same OS - Windows 10). Is there a setting somewhere that I'm missing?