Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the launch

more options

Hello, how are you ? I tried to do "the launch" on my tablet and on my cell phone and it just stayed on "installing", for, literally, hours, and: did nothing. I tried this several times, using the mobile and desktop sites of both the phone and tablet. Maybe it can only be done on a computer, and not a mobile device. Otherwise, I absolutely LOVE Mozilla -and Firefox !Screenshots attached. Please advise.Thanks so much; I look forward to hearing from you;Lori Lefkowitz

Hello, how are you ? I tried to do "the launch" on my tablet and on my cell phone and it just stayed on "installing", for, literally, hours, and: did nothing. I tried this several times, using the mobile and desktop sites of both the phone and tablet. Maybe it can only be done on a computer, and not a mobile device. Otherwise, I absolutely LOVE Mozilla -and Firefox !Screenshots attached. Please advise.Thanks so much; I look forward to hearing from you;Lori Lefkowitz
Attached screenshots

All Replies (1)

more options

The site you are trying is a site for beta user. It also says that, Test Pilot is available for Firefox on Windows, OS X and Linux. So obviously that download button won't work on your tablet. I can see that you have successfully downloaded and installed Firefox. Ignore this page and start browsing. Click here to learn the basics of browsing with Firefox for Android