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I keep loosing my wifi everytime I start up Firefox, Have any answers why this is happening?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

jdixon23
jdixon23
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Every time I try to get on to my internet. After a few minutes of opening Firefox my computer looses internet connection. I can go into my settings and turn off my WiFi and turn it back on again and it will start working again, until I get back onto Firefox and then after a few minutes I loose the connection again. I can go onto utube and this does not happen, but if I am using firefox and trying to look at something my internet will just shut down. Can you please help me? I can not find out what is wrong. I have tried trouble shooting the problem, but it says everything is ok. I hope you can help. Thank you for any advise you can give me. Thank you.

Every time I try to get on to my internet. After a few minutes of opening Firefox my computer looses internet connection. I can go into my settings and turn off my WiFi and turn it back on again and it will start working again, until I get back onto Firefox and then after a few minutes I loose the connection again. I can go onto utube and this does not happen, but if I am using firefox and trying to look at something my internet will just shut down. Can you please help me? I can not find out what is wrong. I have tried trouble shooting the problem, but it says everything is ok. I hope you can help. Thank you for any advise you can give me. Thank you.

All Replies (1)

FredMcD
FredMcD
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Does Firefox connect to the web at all?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?