Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web pages aren't displaying correctly after first restart of Firefox

  • 1 reply
  • 11 have this problem
  • 12 views
  • Last reply by FredMcD

more options

Hi all, I am experiencing a strange bug in Firefox. Web content aren't displaying at all after I restart Firefox for the first time. The page loads everything correctly though (in the bottom left corner you can see all domains and web services being loaded when entering a page). Mouse hovers, SSL work fine too. After I reinstall or refresh Firefox everything works. But as soon as I close and reopen it it is broken. I use the newest versions of both Ubuntu and Firefox. Can someone help me with this?

Hi all, I am experiencing a strange bug in Firefox. Web content aren't displaying at all after I restart Firefox for the first time. The page loads everything correctly though (in the bottom left corner you can see all domains and web services being loaded when entering a page). Mouse hovers, SSL work fine too. After I reinstall or refresh Firefox everything works. But as soon as I close and reopen it it is broken. I use the newest versions of both Ubuntu and Firefox. Can someone help me with this?
Attached screenshots

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.