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XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved? (WinXP)

  • 4 replies
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  • Last reply by Wayne Mery

jonwiltshire
jonwiltshire
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Thunderbird automatically updated, now it will not run

Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0

How can this be resolved

Thunderbird automatically updated, now it will not run Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved

Modified by Wayne Mery

Chosen solution

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

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All Replies (4)

Wayne Mery
Wayne Mery
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Please tell us, does problem go away if you start THunderbird in safe mode? 

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
jonwiltshire
jonwiltshire Question owner
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Negative: same issue Should I download and install a complete new version for my XP?

user1121639
user1121639
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Chosen Solution

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

Wayne Mery
Wayne Mery
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Are you on XP SP3? If yes, then Thunderbird 52 should run.