Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mailmerge addon crashes ver. 52.1.1 (just updated) HELP!

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Bill99

more options

Just updated to 52.1.1. MailMerge addon crashes TB after about 15 sends. Tried "send later" and same result. Can I install a previous TB version to get past this?

Just updated to 52.1.1. MailMerge addon crashes TB after about 15 sends. Tried "send later" and same result. Can I install a previous TB version to get past this?

All Replies (4)

more options

Please post your crash ID using instructions https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports and we can better advise you on how to proceed

more options

bp-e3612fba-387b-41a8-b04b-d42b60170515

more options

Gets to sending #15 and crashes. I've removed one attachment out of two, still crashes at #15 I removed one inline graphic, still crashes at #15

more options

also uninstalled/reinstalled add on Mail Merge, still crashes at #15