Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn’t know how to open this address, because one of the following protocols (ms-excel) isn’t associated with any program or is not allowed in this con

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by John99

Alanaf
Alanaf
more options

I am getting above error message when try to open and edit a word/excel document.

file link is open like : ms-excel:ofe|u|http://172.25.129.9:4040/plugins/servlet/confluence/editinword/51904764/attachments/ocauth/d73b0ab6-f262-47ad-9f40-9d4cf56cc0bf/ISSUES%20Tracked%20in%20JIRA%20AND%20Equest%20-%20JIRA%20Version%20Upgrade-7.1.9%20(1).xlsx

I am getting above error message when try to open and edit a word/excel document. file link is open like : ms-excel:ofe|u|http://172.25.129.9:4040/plugins/servlet/confluence/editinword/51904764/attachments/ocauth/d73b0ab6-f262-47ad-9f40-9d4cf56cc0bf/ISSUES%20Tracked%20in%20JIRA%20AND%20Equest%20-%20JIRA%20Version%20Upgrade-7.1.9%20(1).xlsx

All Replies (1)

John99
John99
more options

Hi Alanaf, I do not use MS Windows Excel. Sorry this is only guesswork, but no one else has answered so I may as well give it a try.

I do not know whether Firefox is able to open Excel docs on a local file. Possibly in earlier Firefox versions it may have been possible to view an excel file if you had a suitable plugin. I doubt you would have been able to edit the files in Firefox.

MS may well have online services you could subscribe to to do that. (Is it a case of the service is free but you subscribe and pay for the software licence not too sure how it works. I use free Libre Office across Linux & Windows, and even to some extent on Android) Maybe that is what you are trying to do. If so then you should try MS support for answers.