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print preview no longer works since the lastest update in Thunderbird

  • 4 replies
  • 16 have this problem
  • 1 view
  • Last reply by cbrown62

cbrown62
cbrown62
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print preview no longer works since the latest update in Thunderbird

tried uninstalling Thunderbird and reinstalled and it did not work. Everything worked fine until the latest update.

print preview no longer works since the latest update in Thunderbird tried uninstalling Thunderbird and reinstalled and it did not work. Everything worked fine until the latest update.

Chosen solution

Does it help if you open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset?

http://kb.mozillazine.org/Problems_printing_web_pages

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All Replies (4)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Reinstalling will not help :)

Are you using version 52.2.0 on Windows 10? What happens if you go back to version 52.1.1? https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

cbrown62
cbrown62 Question owner
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No still the same result. It looks like it tries to load as it screen flashes for a millisec then closes.

sfhowes
sfhowes
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Chosen Solution

Does it help if you open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset?

http://kb.mozillazine.org/Problems_printing_web_pages

cbrown62
cbrown62 Question owner
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Ok I did try that on the newer version and it did not work, but with putting in the older version and doing the reset it did work.

Thank you