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How can I ret rid of a running firefox crash reporter?

  • 3 replies
  • 3 have this problem
  • 24 views
  • Last reply by FredMcD

ral
ral
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Every time I try to open Firefox I get a window saying sorry, FF crashed and wanting me to submit a crash report. No matter which option I chose, send/don't send, restart/quit, the window closes, but the next time I try to open FF the crash reporter wdw is back. I guess this will go on forever. How can I get rid of it?

I have tried doing a thorough uninstall (using Revo) and reeinstall. I have tried deleting my profile. nothing works.

More simply, how can I disable crash reporter without being in FF?

Every time I try to open Firefox I get a window saying sorry, FF crashed and wanting me to submit a crash report. No matter which option I chose, send/don't send, restart/quit, the window closes, but the next time I try to open FF the crash reporter wdw is back. I guess this will go on forever. How can I get rid of it? I have tried doing a thorough uninstall (using Revo) and reeinstall. I have tried deleting my profile. nothing works. More simply, how can I disable crash reporter without being in FF?

Modified by ral

All Replies (3)

philipp
philipp
  • Moderator
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hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

ral
ral Question owner
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Thank you philipp! I do use malwarebytes and will try the work-around at the url you cited. (When I marked prob. solved it wiped out my reply)

Actually I will first try uninstalling mbam 3 and installing mbam-setup-2.2.1.1043.exe, which is running on this computer without problems.

Thanks again.

Modified by ral

FredMcD
FredMcD
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Separate Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration