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How do I uninstall this new Firefox ?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

dnahancock
dnahancock
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I installed the new firefox. I was so sick of the old one crashing, I had installed Chrome. Then I seen the update for a new Firefox, thought I would try it. Crap, its worst than the old one. Keep hanging, won't load pages. Won't load FB. I've been online for just over an hr and had to restart my PC 3 times already. Waste of time. How can I get the old one back?

I installed the new firefox. I was so sick of the old one crashing, I had installed Chrome. Then I seen the update for a new Firefox, thought I would try it. Crap, its worst than the old one. Keep hanging, won't load pages. Won't load FB. I've been online for just over an hr and had to restart my PC 3 times already. Waste of time. How can I get the old one back?

All Replies (2)

new_aged2perfection
new_aged2perfection
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I used System Restore on my computer to get rid of the update.That will put your Firefox back to what you had.

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements