Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox shows no available updates but there is one

  • 6 replies
  • 2 have this problem
  • 2 views
  • Last reply by dule

dule
dule
more options

1. Install Firefox on Linux machine by downloading firefox directly from website (not from repository) 2. Wait for update to be published 3. Go to Help -> About Firefox Expected behavior: Update should be downloaded and installed. Actual behavior: "Firefox is up to date" message is displayed.

Screenshot attached with exact versions - there is 57.0.2 version published, and download link actually offers to save this one, but both website and Firefox help within the application show that there is no update available.

  • NOTE*: This problem was reproduced on a Windows 10 machine as well (but no ss available now).
1. Install Firefox on Linux machine by downloading firefox directly from website (not from repository) 2. Wait for update to be published 3. Go to Help -> About Firefox Expected behavior: Update should be downloaded and installed. Actual behavior: "Firefox is up to date" message is displayed. Screenshot attached with exact versions - there is 57.0.2 version published, and download link actually offers to save this one, but both website and Firefox help within the application show that there is no update available. *NOTE*: This problem was reproduced on a Windows 10 machine as well (but no ss available now).
Attached screenshots

Modified by dule

Chosen solution

I’m not entirely sure, but assume the "Firefox is up to date" message is displayed because 57.0.2 only includes fixes for Windows (also see its Release notes).

Are you sure you see the same "up to date" message on Windows in its About dialog?

Read this answer in context 👍 0

All Replies (6)

Tonnes
Tonnes
  • Locale Leader
more options

Chosen Solution

I’m not entirely sure, but assume the "Firefox is up to date" message is displayed because 57.0.2 only includes fixes for Windows (also see its Release notes).

Are you sure you see the same "up to date" message on Windows in its About dialog?

dule
dule Question owner
more options

Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else.

I guess next major update will definitely clear things up.

WestEnd
WestEnd
more options

What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at?

user633449
user633449
more options

That is the case. 57.0.2 was only for Windows, so linux wouldn't ever install it.

James
James
  • Moderator
  • Top 10 Contributor
more options

maxdule said

Thanks for the quick reply Tonnes, you might be absolutely right. I am positive to have seen on at least one Windows 7 machine not updating from 57.0 to 57.0.1 but that could have been something else. I guess next major update will definitely clear things up.

Updates to Firefox 57.0.1 on Windows was disabled for a short while due to a problem crasher which was fixed for Windows users in Fx 57.0.2.


WestEnd said

What the screens show is a zip file and it should be a *.exe installer. So what site are you seeing that at?

The OP is asking about Firefox on Linux so the .tar.bz2 is correct for Linux as .exe is for Windows as you can download from say www.mozilla.org/firefox/all/

Modified by James

dule
dule Question owner
more options

@James Thanks for explanation. Now everything seems to be clear.