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Website is requesting user name and password authentication instead of CaC

  • 1 reply
  • 4 have this problem
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  • Last reply by Shadow110

jlad84
jlad84
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I am able to log on to the Air Force portal as well as other CaC enabled sites, so I know the CaC reader and Firefox are correctly configured. When i try to log on to my Air Force organizations SharePoint site I am asked for a User Name and Password. I am certain the site is not the issue as it works as expected with IE and Chrome.

I am able to log on to the Air Force portal as well as other CaC enabled sites, so I know the CaC reader and Firefox are correctly configured. When i try to log on to my Air Force organizations SharePoint site I am asked for a User Name and Password. I am certain the site is not the issue as it works as expected with IE and Chrome.

All Replies (1)

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.