Email message form stopped working.
I can't use the email form to write or reply to messages. Form comes up, but without all the usual boxes, and I can't enter any text in those that are there. Tried restarting.
Chosen solution
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
Read this answer in context 👍 1All Replies (4)
Does it not change colour when you click on the "to" or "subject" boxes?
No, it doesn't change colour. Nothing happens in the form at all
Chosen Solution
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
Thank you. working again. Now to locate the offender!