Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't open my "option menu".Firefox stop responding.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

YuSi7
YuSi7
more options

As soon as i open the option menu my firefox stop responding and suddenly unresponsive. Kindly help

As soon as i open the option menu my firefox stop responding and suddenly unresponsive. Kindly help

All Replies (1)

FredMcD
FredMcD
more options

How are you opening the page?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?